Caregiver stress is an increasingly prevalent malady afflicting millions of Americans; one-in-five U.S. households provide care for an adult family member. Caregiver Stress Syndrome is both physical and mental, characterized by malaise, chronic enervation, poor work performance, and despondency. Caregivers suffer poorer health and face an increased susceptibility to substance abuse and habitual disorders. In general, caregivers are less productive employees.

The Caregiver Services program was created to be a comprehensive solution to the contemporary challenges of caregiving. Major program components include: (1) unlimited, toll-free access to an experienced caregiver advocate and unfettered access to the GIS fraud department to prevent elder financial abuse; (2) a web-based portal for accessing caregiving information and searchable databases; and (3) additional health and wellness-based resources included in the Strictly for Seniors℠ component.